Customer Testimonials
Johnny Lee in the sales department was a pleasure to work with. Easy to speak to, no hassling and an easy transition from my old Honda to a new one. I will definitely be back to get another car from him.
Sevilay hanıma teşekkürler ilgisinden dolayı minnetimi sunuyorum . Kendisi her adımda en iyi şekilde ilgilendiğinden emin olan elinden gelenin en iyisini yapan birisi
Lavelle was great! And the team he worked with was awesome as well. Great experience overall.
The service was good, the staff members were really kind, and the vehicle was also good.
Very straightforward and no pressure to do unnecessary repairs. Every staff member I have dealt with has been great!
Very warm and helpful service advisor! Thank Jessie for her hard work, professional advice and a quick outcome! Strongly recommend!
I purchased my vehicle at Baron Honda but consistently have my maintenance service performed at Mariano due to their professionalism, cleanliness and hospitality. They review my service requests and investigate if any additional work needed to be addressed. Constant communication with Sales Rep (Stan) over repairs and completion of work was a plus.
Service was done in a timely manner coffee machine was working at the office repaired my air-conditioning under warranty, which I did not know about
Process for leasing my car was seamless and straightforward. Didn’t have to wait in the dealership for hours and fight for the price I wanted. Johnny Lee was extremely helpful throughout the whole process
Rivera Honda is doing excellent Job, I gift recommend , They are respectful to customers, and professional.
Everything was agreed on before delivery of new crv.. color of new vehicle is good
The entire dealership is run in a professional manner. The sales and maintenance departments are a pleasure to work with.
Stan was professional and efficient. This is by far the only honda with great hospitality. Thank you for all you do!
Stan was professional and efficient. This is by far the only Honda that has great hospitality. Thank you for all you do!
Great service and dealership. Happy with salesman. Was very honest. Very happy with service of dealership
Great sales team Very professional I expect the same quality in the future from the service team 'From my standpoint right now I highly recommend Rivera Honda
This dealership always go the extra mile for its customers I was taking home and pickup so I wouldn’t have to wait for my Honda
I had to return later in the day to correct a mistake that was made during the servicing (I still get an occasional onboard message about the software update). I also had to correct an error in the tabulation of the bill. The errors were quickly addressed and no excuses were made....which I can appreciate (everyone makes mistakes)!!
Appreciate their concern when you bring your vehicle in for service.Explanation of work to be done and cost told to you for authorization.Ride service is a plus.
Great costumer service!! I love this dealership and will be back for all my car care needs.
I spoked to Diego Bonilla we agree we would get $2000 off the sticker price but he said you have to refinance if you want to get the $2000 rebate. And if I pay in full, I will not get the $2000 discount. This is what I call switch and bait. I told all my neighbors and friends about the dealership. And not to deal with them.
Eric was absolutely the best he listened to my concerns and got me in a new lease. Thank you Eric and Mariano Honda for not pulling what Baron Honda did to a loyal returning customer.
Everyone was super helpful and made every step of the way super simple. Highly satisfied with all the professionalism and superb service
Adrian my sales representative was very nice helpful and courteous, I really liked dealing with him.
The personnel at the dealership has always been pleasant and tolerant of any inquiries I have had. It makes for a pleasant atmosphere!
Personel işini eniyi şekilde yapmaya çalışıyor başarılar dilerim araba yıkama bölümünü geliştirirseniz daha iyi olur
Poor communication throughout the entire process A job that was promised for 2 hours took 2 days
I was there for an Inspection and the vehicle failed for a bubble in the tire. Easy enough fix, but it took over 3 hours to replace a tire.
Awesome Job. Very good explaining what was going to take place. Very personable and polite
Very clean very professional. Extremely accommodating. Stan is exactly the type of person a dealer service department needs to replicate constant repeat clients. Demeanor and attitude top on the line... job well done.
Staff is super friendly and helpful. Keep you informed every step of the way during service. All around great experience..
Very efficient reception; great communication on status of vehicle; nice service getting a ride to work after dropping off car.
All staff nice and polite,down the block from my house continent Thank you 😊 I
The people working on Saturday, June 14th. Anthony Blythe was my Service Advisor and he was wonderful! He was professional and explained everything to me very clearly.
I always have a great experience with their service department. Everyone is very friendly and helpful.
⭐⭐⭐⭐⭐ 10/10 EXPERIENCE AT MARIANA RIVERA HONDA!
I cannot say enough great things about my experience at Mariana Rivera Honda. From the moment I walked through the doors, I was welcomed with professionalism, kindness, and genuine hospitality. The dealership itself is immaculate—clean, organized, modern, and extremely comfortable. It's clear that they take pride not only in the vehicles they sell but also in creating an outstanding environment for their customers.
A huge thank you to Anthony, who went above and beyond throughout the entire process. He was knowledgeable, patient, transparent, and never once made me feel pressured. He took the ... Read More Google - Jun 15, 2026
Staff friendly and professional. Oz was helpful, patient, congenial and easy to deal with. I heard from others that everyone was nice. Will recommend to others. I purchased a crv and have not had any interactions with the service dept as of yet. also, its fantastic that we can come to the car wash.
(Translated by Google) When I decided to buy a car, I was desperately thinking about it. Through a friend, I found Ms. Sevilay, and with her kind demeanor, she convinced me and helped me, and I was very happy. While she took care of everything, I just enjoyed my chocolate and coffee. I would like to thank the Honda family very much and wish you continued success.
(Original)
Araba almaya karar verdiğimde çaresiz bir şekilde düşünüyordum bir arkadaşımın vesilesiyle sevilay hanımı buldum ve o kadar nazik davranışlarıyla beni ikna etti ve yardı... Read More Google - Jun 13, 2026
We had a great experience at this dealership from start to finish. The entire team was professional, friendly, and made the car-buying process smooth and stress-free. A special thank you to Sevilay, who went above and beyond to answer all of our questions, keep us informed throughout the process, and make sure we felt comfortable every step of the way. Her patience, knowledge, and outstanding customer service truly made a difference. We couldn’t be happier with our experience and would highly recommend this dealership to anyone looking for a new vehicle. Thank you, Sevilay, and the entire team! ⭐⭐⭐⭐⭐
Always a top notch experience with both sales and service since purchasing my car 3 months ago.
Always well taken care of and staff is always very helpful and friendly. I never have any problems with my services/inspections there! I will continue going to the dealership with any of my HRV needs!
My contact person Oz was wonder mail very informative, patient, courteous, and professional . Will continue to use this dealership for years to come.
They are accommodating and professional to deal with. They are should be given a salary raise!
Excellent personnel knowledgeable and professional. Very customer oriented. Always friendly and always helpful with everything.
Very quick, friendly, and professional service. Every employee that i interacted with at the dealership was super friendly and seemed genuinely happy to help.
Great service; provided a loaner car as requested. Definitely the first place to go for service.
I had been a long time loyalist to Honda 112 but now I am a Mariano loyalist. The quality of service is above average. I always leave satisfied bd many times beyond my imagination. I should have been going to Marian since I purchased my Honda. Stan is so attentive and very thorough and i love the ladies who handle the loaner cars.
Great service and attention to detail. I was in and out with no issues! Thanks
Stan is always a great communicator and courteous to our family when we come in. He’s always on top of our service call and we never feel pressured
Every individual at this dealership was warm, friendly, and professional. I appreciated the honesty, ease of purchase and not feeling pressured. Not sure about you, but I have walked out of dealerships in the past. I could not recommend them more especially Luis. Thank you for treating me right!
Stan and the entire team that helped me was extremely patient, thorough, friendly and professional. I am so happy we bought our car here and will definitely be back for service.
had an excellent experience at Mariano Honda. The staff was professional, friendly, and very helpful throughout the entire process. They took the time to answer all my questions and made sure I felt comfortable with my decision. The customer service was outstanding, and the whole experience was smooth and stress-free. I truly appreciate their honesty, patience, and dedication to helping customers. I highly recommend Mariano Honda to anyone looking for a great car-buying experience.
Very professional but yet friendly people, helpful all the way through the process, would recommend and definitely consider using the dealer again
Kelvin was great to deal with…very patient and compassionate as I was having a rough day.
My experience at Mariano Rivera Honda went very well. I had a state inspection done along with tire rotation. All fluids checked & filled. The complimentary car wash was great. There was a recall noted on my car & Christian informed me that as soon as the parts come in, he would call to schedule the appointment.
Need a better process when handing the service customer off to get a loaner. No need for the customer to sit and wait after service job is finalized
Very welcoming and professional. The dealership is very well run. Their customer service is excellent.
I was able to secure an appointment within 24 hours. Texting updates is very convenient.
I have always received excellent device at this Honda dealership. I know the master A technician and the service manager for many years and trust them with my vintage S2000.
I was there for an inspection. I got there at 3 and I left at 4:30. It took an hour and a half. I’m not sure why, but I was very surprised
I took my son here to buy him his first car. We had a beautiful experience. Jose was great. Everyone that helped us at the dealership was great. After we made our purchase my son received a water cup for his car and everyone in the showroom clapped for him. I couldn’t have asked for better. It’s def a moment he will no forget and they gave us a deal that we could not refuse. Def will be back for my next car and for my daughter’s car!
I have been to a few Honda dealerships over ... Read More DealerRater - Jun 4, 2026
Alex made the process stress-free and simple
Very courteous and professional staff. Work was completed in a timely manner. Dealership is immaculate
Great dealership where everyone is knowledgeable, professional, and works as a team. We felt respected and very much at ease throughout the process.
I purchased my car in January and I’ve been going practically every week for a free car wash and finally last week was the first time I had an oil change. As promised it was ready on time, and of course with a car wash. My experience thus far owning a Honda is far superior than that of the Nissans that I have owned previously. Having purchased a certified preowned Honda it’s complete piece of mind because it’s still cheaper than what I spent on replacing the transmission on my Nissan Pathfinder.
Was amazing to me and helped me get approved for my new vehicle thanks you
“Eric was very helpful, professional, and easy to work with. He made the process simple and helped me get my car quickly. Great experience overall. – Tee”
The staff are friendly and helpful, the place is clean. The service advisor Jessie is really knowledgeable with her work.
“Eric was very helpful, professional, and easy to work with. He made the process simple and helped me get my car quickly. Great experience overall. – Tee”
I do t love car shopping but this was ann enjoyable experience. Dealership is very accommodating and the staff is very friendly
I had a great experience purchasing my 2023 Honda Passport. Alex Mendoza was fantastic to work with—professional, knowledgeable, and never pushy. He made the entire process smooth and stress-free, answering all my questions and helping me feel confident in my decision. I’m very happy with my new car and would definitely recommend Alex to anyone looking to buy a car.
I had a great experience purchasing my 2023 Honda Passport. Alex was fantastic to work with—professional, knowledgeable, and never pushy. He made the entire process smooth and stress-free, answering all my questions and helping me feel confident in my decision. I’m very happy with my new vehicle and would definitely recommend Alex to anyone looking to buy a car.
It's very clean when you walk in they're very bright everybody is very nice and very friendly. I love the reception waiting area it had bagels and it had a snack machine and drink machine.
Great Service! Anthony was great at communicating and ensuring our concerns were addressed while making sure we were put in a loaner vehicle. Definitely recommend!!
Mariano Rivera Honda’s service department showed a lot of care to me and my car. They were very efficient and had great communication towards me about my car
Jessie was amazing great service. Explaining everything and getting me a loaner car. Great service
Excellent except for waiting time overall good experience yes good I would say ok yes
All went well. My only criticism is that your advertised Spring Special should have delineated that some CRV’s can’t take windshield wiper inserts. I would have not done the Spring Special had I known. Christian alerted me to this, shortly after I signed up for it, but I had already committed to the Special, and didn’t want to undue any work that was already done.
It was excellent Everyone there was extremely helpful and kept me informed about my car.
This service center is outstanding. The service we received was terrific and the representatives were so nice to work with. Thank you!
Kind and professional service! They communicated everything perfectly and met all my expectations. Cody in particular was absolutely wonderful! He was so patient and helpful. I would definitely recommend the service department.
Hi Cody, I just wanted to say thank you to you and Kathy, and the whole team at Mariano Rivera Honda. The service from beginning to end was honestly top tier. Everyone was pleasant, thorough, and actually followed through, which means a lot these days. You all made the experience feel easy and comfortable, not stressful. My wife especially appreciated how kind and welcoming everyone was. Tony ☺️And most importantly, CharliePro is driving like the Queen she is now. Really appreciate everything. Debbie
Very easy going and pressure free. Very friendly as well Already have recommended him to our friends
Horrible experience. Don’t service your car at this dealership! Not kept informed. Overcharged for A/C repairs despite it being a known problem.
Charged over $500 for air conditioner repairs that are known by Honda and coved by service bulletin. I was not kept informed by any one in service department and no one there when loaner returned. Fuel injection failure at 47,000 miles.
Everyone is so professional and courteous, from the people checking me in, to the service people, and car washers!
Always smooth sailing never an issue very professional and the staff is always helpful and that’s why i always come back
Stan was excellent . He would provide me with timely updates on my vehicle during the repairs
The staff was very helpful and forthcoming with what work was done and possibly future work. Very pleasant staff.
Not a Happy customer with the service Department. Been having the same issues with the vehicle from the week that I brought the vehicle and haven't been fixed. Great talkers,no solutions a wasted time going there. A huge and valuable lesson learned for this customer
Great service and pricing.Keep up the good work 👏🏼
Super greateful for this branch, Lameal did such an amazing jobs.
Excellent follow up from being to end. Very comfortable waiting area, coffee/ snacks. Great service representative. Love the car washes.
Ray was a pleasure to work with. He was friendly, professional, and made the entire process smooth and stress-free. Thank you!
My experience at Mariano Rivera Honda was great from start to finish. Eric was incredibly knowledgeable about the vehicles they had to offer, what was currently in stock, and the comparisons between the different models I was considering. He made the entire process easy and stress-free. Ray, the general manager, was also fantastic to work with. Both gentlemen made this one of the smoothest interactions I’ve ever had at a dealership. Their professionalism, honesty, and customer service truly stood out. I can’t recommend Eric, Ray, and Mariano Rivera Honda enough!
Had a great experience purchasing a car from kelvin at Mariano Rivera Honda. He was patience and listened to what I needed. Would recommend kelvin as sales ass. Great customer service and ease of purchase.
Jose Saravia was our salesman. What a wonderful person to work with. He was extremely patient and respectful, never trying to sell us more than we wanted to buy. It was truly a pleasure. We met John the manager, and he too made himself available if we had any questions or special requests. We wanted new tires on the car we were buying in order to handle all weather conditions. John worked with us, we got brand new tires installed at the dealership, and they worked with us on price to make the deal good for us. We got a ... Read More DealerRater - May 20, 2026
Had a great experience leasing my 2026 Honda CR-V Hybrid. Bladmir in sales and John Serafin the sales manager were extremely helpful and gave me a great deal. They even said if I could find a better deal they’d match/beat it (wasn’t necessary as their offer beat other competing dealers for both the price and my trade-in). Definitely recommend visiting Mariano Rivera Honda when looking for a new vehicle.